Our Mission
Our mission is to prepare first-generation and limited-income college students and recent graduates to be leaders in their communities. We envision a future where every young person achieves their full potential and contributes their talents to build thriving communities. The Aspire Leaders Program was created at Harvard University by Harvard Business School Professors Tarun Khanna and Karim Lakhani. To date, we have impacted over 200,000 students across 190 countries. We are on a path to enroll 250,000 students in 2025 and 1 million students annually by 2027.
Our Culture
We are an entrepreneurial, impact-driven organization. Our team plans, experiments, analyzes, and replans. Our core values are rooted in collaboration, innovation, and inclusivity. We believe that true change comes from collective effort, and we strive to bring together diverse voices and perspectives to inform our work. Our commitment to innovation drives us to continuously seek out and apply the latest research and best practices in Aspire’s programs. Inclusivity is at the heart of our operations; we endeavor to create opportunities that are accessible to all underserved and marginalized communities.
About the Role
The ELP Programs Coordinator supports the Extended Leadership Programs for Aspire alumni. This multifaceted role integrates learner communications, program administration, event coordination, and technology support. By working with each of these areas across the programs, this role plays a critical part in ensuring a smooth, professional, and impactful end-to-end experience for Aspire alumni while enabling scalable growth in our programs.
Employment Details
Location: Hybrid based in Cambridge, MA; in office on Tuesdays, Wednesdays, and Thursdays and remote on Mondays and Fridays
Reports to: Director of Programs
Schedule: 40 hours/week with some evenings and weekend work required based on our international stakeholders and event calendar
Travel: Occasional but irregular out of town travel may be required for specific events, <5% of the time
Key Responsibilities
- Program Administration
- Maintain applications, attendances, and other forms and workflows b. Update alumni materials/documentation (e.g. alumni website)
- Update alumni contacts in our CRM (badges, tags, etc)
- Provide alumni support and troubleshooting, as needed
- Assist with organizing and documenting alumni
- Alumni Communications
- Schedule and manage outbound email campaigns, including the monthly alumni newsletter
- Respond to inbound inquiries across email, Intercom, and Discord c. Maintain and update auto-responders across email, Intercom, and Discord
- Event Coordination
- Assist with alumni orientation and graduation
- Coordinate alumni events (regional mentorship, country-specific expert talks, mentor circles, in-person meetups, etc) including campaigns, posters, event page, etc.
- Participate in and provide event facilitation support (admission, recording, introductions, etc)
- Document and track alumni event registrations, attendance, and facilitations
- Technology Support
- Collaborate with Tech Team to create, test, and administer Discord Servers
- Assist with alumni, staff, and volunteer invitations and access to alumni Discord server
- Collaborate with Tech Team to implement bots, automatons, and workflows
- Support accommodations for learners without access to Discord
Qualities We are Looking For:
- Excited to work in a fast-paced, quickly-evolving, startup environment
- Passionate about education, leadership development, social impact, and empowering first-generation, low-income youth globally
- Comfortable working autonomously and experimentally to achieve the desired impact for your role in a matrix team environment
- Organized, systematic, and process-oriented
- Detail-oriented and thorough, with an eye for crossing Ts and dotting Is
- Friendly, collaborative, and team-oriented
Qualifications:
- 0-2 years of experience in administrative, programmatic, operations, and/or related roles
- Background educational and/or work experience in education, non-profit, and/or technology sectors
- Proficient in workplace technologies: Google Suite, Slack/Discord, Asana/Trello, Intercom, etc.
- Experience with Customer Relationship Management (CRM) systems and/or Learning Management Systems (LMS) a plus!
How to Apply:
Please submit a cover letter and resume to dimitri@aspireleaders.org, subject line: ELP Programs Coordinator.
Additional Information:
Benefits
- Health Insurance: Health, vision, and dental coverage with 75% of premiums provided by Aspire Institute (FTE)
- PTO: 15 vacation days, 3 personal days, and 5 sick days
- Company Holidays: 18 additional paid days, including the day after Thanksgiving and the days between Christmas and New Years
- Retirement: Employee contributed 403(b) retirement plan
- Other: Term life and long-term disability insurance (FTE)
Everyone at Aspire Institute works to ensure a workplace where all are treated respectfully and have equal opportunities to grow professionally and succeed. Collectively, we create a work environment that values diversity and inclusion across all aspects of employment.
Job descriptions continually evolve to meet current organization needs. This description is intended to provide a current overview of the role.
